Privacy Policy
Effective Date: 12/11/2024
Dark Ecommerce Labs, LCC ("we," "our," or "us") values your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify app, Accountless - Orders ("the App").
By using the App, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using the App.
1. Information We Collect
To provide the services of the App, we collect the following types of data:
1.1 Fingerprint Data
We use fingerprinting technology to create a unique identifier for each visitor to your store. This identifier is generated using non-personally identifiable information such as device attributes, browser settings, and IP addresses.
1.2 Order Data
We store order-related information, including but not limited to order ID, purchase date, product details, and associated fingerprint data. This information helps us provide features like order tracking and "Buy Again" functionality.
1.3 Store Information
We collect and store data about the Shopify store that installs the App, including store name, shop domain, and access token for app functionality.
1.4 Usage Data
We collect anonymized data about how the App is used to improve functionality and user experience.
2. How We Use Your Information
We use the collected information to:
Provide and enhance the functionality of the App.
Allow users to track orders and access purchase history without creating an account.
Prevent fraud and unauthorized transactions.
Analyze usage patterns to improve the App’s features and performance.
Respond to customer service requests and provide technical support.
3. How We Share Your Information
We do not sell or rent your information to third parties. However, we may share your information in the following situations:
3.1 With the Store Owner
Fingerprint and order data are accessible to the store owner using the App to manage and provide order-related services to their customers.
3.2 With Service Providers
We may share data with third-party service providers who assist us in operating the App, such as cloud storage providers. These providers are bound by confidentiality agreements.
3.3 Legal Requirements
We may disclose data if required by law, such as in response to a subpoena or other legal process.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Retention
We retain fingerprint data and order data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, the data is securely deleted or anonymized.
5. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Your Rights
As a store owner or end-user, you have the following rights:
Access and Correction: You can request access to the information we hold about you and correct any inaccuracies.
Data Deletion: You can request the deletion of your data. Note that some data may be retained for legal or legitimate business purposes.
Opt-Out: You can opt-out of fingerprinting technology by contacting the store owner who installed the App.
7. Children's Privacy
The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted with the "Effective Date" updated. Continued use of the App after such changes constitutes acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@darkecommercelabs.com
Dark Ecommerce Labs, LCC
312 W 2nd St
Unit #A3271
Casper, WY 82601
By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.